Quick Solutions In Cleaning - Insights
The Real History of ICEICE banded the stores into machine bundles so we were aware that a particular store would receive machinery and had taken a simplicity approach. This gave us a communication line with your field teams even as we issued to if questioned them all a matrix that they could refer.
Whenever I am asked to offer a reference to get a supplier, the very first question I ask is firstly 'Did they're going the extra mile for MITIE? We need our supply chain to, sometimes, gamble. The entire world of contract cleaning can throw all kinds of problems and you also need to get. I discovered ICE ready and up for that task whenever we asked them to 'step up to the mount' they certainly did so. The commitment they made thinking about the MITIE policy for purchase went above and above what probably saved what might have been a mobilisation disaster and was expected. Because there'll be some hard times ahead for people, I have no hesitation in recommending ICE for a supplier and most of us need suppliers like ICE to support us through difficult moments.
Much like every contract that is multi-site web, however, there will probably be stores that the bundle matrix doesn't fit. These idiosyncrasies, that were unknown to ICE, on survey lead into the need to improve a few machines for this and smaller or larger models had been done without any objection and at a cost to ICE that was never passed onto MITIE. All changes that were unique were carried out just before the contract beginning date.
ICE first presented to MITIE (Retail) Ltd in November 2009 and within the subsequent year became only supplier of cleaning machinery. They caused the table an enthusiastic approach that was flexible innovative and accommodating in those times of demand. This was a supplier venture and it had been encouraging and rewarding to both parties. Gives a great indication of ICE as an organization, the one that has been the greatest machinery order plus one is this case study for Tesco Stores in September 2010.
The machinery for every store had been specified on the surveys and, upon delivery, training happened with not just the equipment operator but all staff on the shift. This gave us the skilling of operatives we were trying to find. Every employee received a training certificate before contract start date.
Although this seems a fair approach in, it can have its complications and this circumstance, negotiations had not been going well with the incumbent contractor. We were entering minus four weeks to start date and we were just starting to become concerned. I arranged a meeting and fully Home Page explained the circumstance. With a contingency plan on our behalf, ICE instantly 'got onboard' without any firm commitments from MITIE. This involved considerable expense taking the greatest risk in placing an order with Cleanfix with out a guaranteed order from MITIE, speaking on delivery time scales to Switzerland and surveying the stores. This showed a enormous amount of commitment from ICE and enabled MITIE to really have a contingency program for Tesco who were aware of the situation.
The machinery roll-out started 2 weeks prior to start date. Following the commitment ICE had produced by arranging to be delivered in the UK, this is possible. If ICE had not taken this process we might have had a need to go back to the table with the incumbent contractor and pay well over the net book values for the machinery or request the customer postpone the start day.
MITIE was awarded significant growth cleansing Tender in July 2010. Around the time we were using ICE to produce machinery Express stores. We had chosen the RA431 scrubbing machine for these stores. This was shown to be a very low maintenance, economical machine that the operators liked because of the simplicity. So we're able to utilise the machinery achieving that machinery driven approach we aimed for, ICE had supplied with the machine both brushes and pad drives. This machine became our utility machine of choice in the big format stores for use.
The machinery we procured was the RA431 compact scrubbing machine for the Express stores. The RA561 powerful and tough machine for the RA 900 Sauber ride on scrubber drier as well as soft and hard floors were chosen for the stores. We purchased additional machinery including auto park sweepers, single machines and vacs from ICE.